RETURN MERCHANDISE AUTHORIZATION FORM
Return Policy
Picnic Time stands behind their products and guarantee your satisfaction. All items are guaranteed to be free of defects. Please inspect all items upon receipt before using to ensure that they are free of defects. If you receive an item, and the package appears damaged upon its arrival, DO NOT OPEN IT.
Contact Sunnyday Enterprises customer service immediately. Shortage and damaged claims must be reported and an RMA requested within 5 days of receipt of the merchandise.
RETURN MERCHANDISE AUTHORIZATION REQUEST FORM BELOW.
PLEASE FILL OUT FORM AS COMPLETE AS POSSIBLE. Contact us if you have any questions.
First thing, please report the damage to the shipping company. Defective or damaged merchandise may be returned. Merchandise will be replaced with a new product within 5 to 10 days of the receipt of your product (depending on stock availability). Please return the item in original packaging and condition within 10 days, accompanied by a copy of original receipt and label the package "Customer Returns" with the RMA number written on the outside. We cannot accept returns of items that have been used.
To request a return merchandise authorization "RMA" complete form below and email asap:
Thank you, Sunnyday Enterprises
Return Policy
Picnic Time stands behind their products and guarantee your satisfaction. All items are guaranteed to be free of defects. Please inspect all items upon receipt before using to ensure that they are free of defects. If you receive an item, and the package appears damaged upon its arrival, DO NOT OPEN IT.
Contact Sunnyday Enterprises customer service immediately. Shortage and damaged claims must be reported and an RMA requested within 5 days of receipt of the merchandise.
RETURN MERCHANDISE AUTHORIZATION REQUEST FORM BELOW.
PLEASE FILL OUT FORM AS COMPLETE AS POSSIBLE. Contact us if you have any questions.
First thing, please report the damage to the shipping company. Defective or damaged merchandise may be returned. Merchandise will be replaced with a new product within 5 to 10 days of the receipt of your product (depending on stock availability). Please return the item in original packaging and condition within 10 days, accompanied by a copy of original receipt and label the package "Customer Returns" with the RMA number written on the outside. We cannot accept returns of items that have been used.
- Your order number(s) must match our documentation and records regarding the issue.
- Refunds are processed in the same form as original payment use for purchase.
- All returns MUST be pre-authorized by email RMA or phone (Return Merchandise Authorization number must be included with returned shipment).
- Shipping charges will not be refunded unless item is defective or return is a result of an error on our part.
- No return shipping COD charges accepted.
- A 15% restocking charge, in addition to shipping charges, will be added to all refused orders.
- Please note that you must comply with the above instructions to receive a refund or exchange.
To request a return merchandise authorization "RMA" complete form below and email asap:
Thank you, Sunnyday Enterprises
We Accept
Sunnyday Enterprises
Fine picnic products by Picnic Time of California
Fine picnic products by Picnic Time of California
Home Baskets Outfitted Totes1 Outfitted Totes2 Totes and Coolers Rolling Coolers Platinum Collection Riviera Collection Rose Collection Metro Collection Discovery Collection English Style Baskets Coffee Totes Picnic Furniture Patio Chair Picnic tables Unbrella Tools Putting Barware Cutting Boards Garden Tools Barbeque Gourmet Gift Baskets Tailgating BBQ Set Backpack for 2 and 4 Picnic for 1 and 2 Picnic for 4 Picnic Blankets Bar Tools Site Map Legacy Collection
