We acknowledge the special relationship we establish with each customer. You and your order are important to us. We will make every attempt to fill your orders as quickly as possible. If you require split order shipping, please contact us with shipping instructions and we can quote pricing accordingly. The charges for a split order are calculated on real-time shipping per weight and fullfillment location. These charges will include the cost of shipping, handling and preparing your products to be delivered safely and in good condition.
All orders are normally shipped via UPS Ground, FedEx.
Please allow 48 hours for processing your order and 4 -7 business working days for delivery (This does not include weekends or holidays, priority shipping available, please contact us).
UPS, and FedEx shipping is available in the continental U.S.(Selection made at Check-out is to calculate real-time shipping cost. Does not necessarily designate shipper that will deliver your order.)
Shipping USA and Canada only.
We can not ship to APO, FPO or PO Boxes.
Prices of items and shipping charges are subject to change at any time.
We occasionally will offer Free Shipping specials. They are within the contiguous US only. And the method of shipping is Ground only. The carrier will be determined by the manufacture and location.
Order Processing: After you submit your order, you will receive a computer-generated email confirmation that your order was placed. If you are paying by credit card, you will receive another email with confirmation of the transaction.
(See special manufacturers warranty information on "About Us" page)
Order Changes and Cancellations:
There may be a $15.00 restocking fee for all orders cancelled after a 24 hour period and before order shipment. If your order has already shipped, shipping fees will be applied to the cancelled order. Refund will only apply to the product total. No fee will apply if cancelled within a 24 hour period. Once your order has been placed, and you have received your electronic confirmation email, we cannot make changes to the product you have ordered.
If you need to return the product please fill out the Return Merchandise Authorization form (RMA) on this web site, please follow the return procedures when verification notice is returned to you. If additional items are needed, you will need to place another order. Click here for RMA FORM